Business Phone

Business Phone – Why Do I Need One?

As everyone moves to texting and emails, the business phone conversation can truly make a more memorable impact for customers. Many people have canceled landlines in exchange for a smartphone that can handle calls, texts and emails in one device. One study found we spend 26 minutes a day texting and only six minutes actually

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Futiva Hosted Communications provides unified communications services to you based on rates set forth in the relevant Service Addendum.  Effective November 1, 2015, the following rate changes will take effect: Terminating calls to Alaska and Hawaii from the lower U.S. 48 states will be rated on the State Code. Calls to Alaska landline and mobile

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Enhancements to Auto Attendants and Hunt Groups

Futiva is committed to providing ongoing enhancements to your hosted solution. Last week, enhancements to the Auto Attendant and Hunt Group features went live and are now available through the Customer Administration Portal (CAP). The following is an overview of those improvements. Auto Attendant Auto Attendant serves as an automated receptionist that answers the phone

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Futiva to Bring Fiber to Marion IL

Futiva is very excited to announce that we are bringing fiber optic internet connectivity to Marion, IL! With unlimited bandwidth capabilities, we can now provide you with faster fiber internet service than you have ever experienced. The best part is NO contracts! If your business is located within Marion, IL call us today at 618-736-2901

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Top Reasons to Consider Hosted Communications

Top Reasons to Consider Hosted Communications Business Continuity When it comes to business continuity, small-to-medium-sized businesses cannot afford to experience extended downtime. Hosted Unified Communications systems provide the tools to keep your business up and running, even if the unthinkable happens, whether a storm knocks out power or a telephone pole goes down, your business

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Unified Communications: Seven Pitfalls to Avoid

Unified Communications as a Service (UCaaS) can provide many benefits to a business from multiple perspectives. Businesses can gain from the reduced cost of implementation, speed of installation and improvement in employee productivity. However, there are pitfalls to avoid when migrating to a Hosted Unified Communications solution. Here are seven major pitfalls to avoid: 1.

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