Hosted UC Routers

HOSTED UC ROUTERS

The following is a list of routers Futiva has experienced. The below list has notes based on our experience. For more help either go to the manufacturer’s website or consult with your Network Administrator on which router is best for your network to support a Hosted Unified Communications solution.

*Products noted in the QoS Validated column have bandwidth awareness and prioritized queues.

.
Manufacturer
QoS
Validated
.
Users
.
Model
.
Recommendation
.
Notes
2Wire     Any Disable SIP ALG
Attack Detection
 
Actiontec     GT704-WG-B, Most Models Disable SIP ALG
Or put into Bridge Mode
Turn off SPI Firewall
 
Actiontec     PK5000 Disable SIP ALG
Turn off SPI firewall
Or put into Bridge Mode
 
Adtran x           4 NetVanta 1335 Not recommended for more than 4 phones
Disable SIP ALG
 
Adtran x 4 NetVanta 1335P Not recommended for more than 4 phones
Disable SIP ALG
 
Adtran x 40 NetVanta 3448/PoE Disable SIP ALG  
Adtran x 40 NetVanta 3458/PoE Disable SIP ALG  
Ambit/Ubee     U10C037, Any Not recommended Does not work with SIP
Apple     Airport Extreme (A1354, A1408, A1521) Replace if wireless G model  
Apple     Airport Extreme Wireless G Model Not recommended Doesn’t allow phones to Register
Apple     Airport Time Capsule Not recommended Registration Issues
Arris     TM502G Not recommended Registration Issues
Asus     RT-N10, RTN66U Not recommended DC, No SIP ALG option
Asus x 15 RT-N65U No known issues  
Asus x 20 RT-N66U Dark Knight No known issues  
Belkin     F5D, F6D, F7D, FDS, and F9K Series, Any Not recommended Intermittent One Way Audio
Buffalo x 24 WHR-300HP No known issues  
Buffalo x 24 WHR-G300N No known issues  
Calyptix     Any Requires ISP Configuration  
Cisco x 32 861 No known issues  
Cisco x 32 888 No known issues  
Cisco x 32 891 No known issues  
Cisco x 32 892 No known issues  
Cisco x 32 1921 No known issues  
Cisco x 32 1941 No known issues  
Cisco x 32 2901 No known issues  
Cisco x 32 2911 No known issues  
Cisco x 32 2921 No known issues  
Cisco x 32 2951 No known issues  
Cisco x 32 1941W No known issues  
Cisco x 32 881/881G No known issues  
Cisco x 32 887V No known issues  
Cisco     E Series Disable SIP ALG
Turn off SPI Firewall
 
Cisco     RV/WVR Series Not recommended
Disable SIP ALG
Turn off SPI Firewall
SIP ALG settings may be in a “Hidden Settings” page
 
Cisco     WRT Series (Linksys) Not recommended  
Cisco      DPC3939  Not recommended SIP ALG cannot be disabled and still has issues after bridging 
Clear       Disable firewall and set to pass-through mode.  
Comtrend     Any Disable SIP ALG in web interface  
Cyberoam     Any Create Firewall Exception Rules  
D-Link x 12 DIR-600L No known issues  
D-Link     DIR-601 Not recommended One-way audio
D-Link     DIR-615 Rev. B Disable SIP ALG  
D-Link     DIR-625 Not recommended for more than 4 phones
Disable SIP ALG
 
D-Link     DIR-628, DIR-825, DIR-835 Not recommended Current firmware version is Incompatible with SIP
D-Link x 4 DIR-865L Not recommended for more than 4 phones  
D-Link     DIR615, DIR600 Not recommended On Firmware 3.X, SIP ALG must be enabled for phone to register. When enabled, it mangles SIP traffic.
D-Link     DIR655 Rev A Disable SIP ALG  
D-Link     DIR655 Rev B (or newer) Not recommended SIP problems
D-Link     EBR2310 Disable SIP ALG and SPI Firewall  
D-Link     EBR2310 Rev C Enable SIP ALG, replace.  
D-Link x 40 HD Media Router 2000 827 No known issues  
D-Link     WBR2310 No known issues  
DrayTek Vigor     Any Disable SIP ALG  
EdgeMarc     Most Models No known issues  
Firebox     Any Disable SIP ALG
Create access rules.
 
FortiGate     FortiNet, Any Disable SIP ALG.  
Juniper     NetScreen Disable SIP ALG
Disable UDP Flood Protection
 
Linksys     BEFSR Series (BEFSR41, BEFSR81, BEFSRX1, etc.) Not recommended Phones Can’t Register or Transfer
Linksys     E3000 Not recommended No-way audio
Linksys     RVS4000 Not recommended One Way Audio after Attended Transfers
Linksys     WRT110N, WRT120N, WRT160N, WRT320N, WRT350N Not recommended Dropped calls, Transfer issues, Registrations issues, No SIP ALG option
Linksys     WRT54Gv1-4, WRT54G2, WRT54GL Not recommended Various, Doesn’t allow phones to Register or Transfer
Linksys     WRT55AG Not recommended Various issues.
Linksys     WRTU54G-TM v1 Not recommended Various issues.
Linksys     WRV200, WRV210 Not recommended Registration, loss of audio after transfers, and dropped calls
Linksys     WRV210 Not recommended Various issues.
Linksys     WRV54G Not recommended Various issues.
MikroTik     Any Disable SIP ALG  
Motorola     3360 Set Passthrough  
Motorola     2210 (MSTATEA) Set Passthrough  
Motorola     NVG510 (Uverse) Disable SIP ALG  
Motorola     NVG589 (Uverse) Disable firewall
Disable SIP ALG
Set Passthrough mode
 
Motorola     SBG6580 Disable SIP ALG
Set Passthrough mode
Update Firmware to 3.3
 
Motorola     SBG901 Bridge  
Motorola     SBG941 Bridge  
Motorola     Surfboard Running firmware v3.3 or higher.  
Netgear     CG3000 Not recommended Modem/Router Gateway w/ Proprietary Firmware
Netgear     CG814WCOM, CG814WG, CG814WT Not recommended Modem/Router Gateway w/ Proprietary Firmware
Netgear     CGD24G Not recommended Modem/Router Gateway w/ Proprietary Firmware, CD, 1WA
Netgear     DG834G Disable SIP ALG
Disable DoS
Disable Port Scan Protection
 
Netgear     FVG318 Update firmware to most recent
Disable SIP ALG
 
Netgear     FVS318 Not recommended  
Netgear     FVS318 Not recommended SIP ALG cannot be disabled, various quality problems. Avoid
Netgear     FVS336G Update firmware
Disable SIP ALG
 
Netgear x 8 N300 WNR3500Lv2 Disable SIP ALG  
Netgear x 8 N750 WNDR4000 Disable SIP ALG  
Netgear x 20 N900 WNDR4500 Disable SIP ALG  
Netgear     R6300 v1 Update firmware
Disable SIP ALG
Disable Port Scan
Disable DoS Protection
 
Netgear     WGR614 Hardware Version 8 and newer only
Disable SIP ALG
Disable DoS
Disable Port Scan Protection
 
Netgear     WGR614 v1-v7 Not recommended No SIP ALG option. Registration issues.
Netgear     WGT624 Not recommended one-way/no-way audio and dropped calls.
Netgear     WNDR3300 Disable SIP ALG
Disable DoS
Disable Port Scan Protection
 
Netgear     WNDR3400v2 Disable SIP ALG
Disable DoS
Disable Port Scan Protection
 
Netgear     WNDR3700 v1 v3 v4 Disable SIP ALG
Disable DoS
Disable Port Scan Protection
 
Netgear     WNDR3700 v2 Not recommended Failed registrations. Stripped nonce.
Netgear     WNDR4000 v1 Not recommended Transfer issues, Dropped calls, Dropped calls on hold
Netgear     WNR1000 v1 Not recommended No SIP ALG option. Registration issues.
Netgear     WNR1000 v2 v3 Update firmware
Disable SIP ALG
Disable DoS
Disable Port Scan Protection
 
Netgear     WNR2000 v.1 Not recommended Incompatible, SIP Ringing message never arrives
Netgear     WNR2000 v2 v3 Disable SIP ALG
Disable DoS
Disable Port Scan Protection
 
Netgear     WNR3500 Not recommended Incompatible with SIP
Netgear     WNR3500L Disable SIP ALG
Disable DoS
Disable Port Scan Protection
 
Netgear     WNR834B v.2 Not recommended Drops Transfers (Attended)
Netgear      WNR2500  Not recommended Registration issues, one-way audio 
Netopia     Any, 3000 Disable SIP ALG  
Pace     Pace (Uverse) Disable Attack Detection
Set Pass-through
Create custom service to allow SIP traffic
 
Siemens     SpeedStream 4200 Disable SIP ALG  
Siemens     SpeedStream 5100 Bridge  
SMC     3100 Bridge  
SMC     8014 Turn off Smart Packet Detection
Bridge
 
SMC     D3G Bridge  
SonicWALL x 36 TZ100 See SonicWALL Setup  
SonicWALL x 36 TZ100 Wireless-N See SonicWALL Setup  
SonicWALL     TZ105 See SonicWALL Setup  
SonicWALL     TZ105 Wireless-N See SonicWALL Setup  
SonicWALL     TZ200 See SonicWALL Setup  
SonicWALL     TZ200 Wireless-N See SonicWALL Setup  
SonicWALL x 32 TZ205 See SonicWALL Setup  
SonicWALL x 32 TZ205 Wireless-N See SonicWALL Setup  
SonicWALL     TZ210 See SonicWALL Setup  
SonicWALL     TZ210 Wireless-N See SonicWALL Setup  
SonicWALL x 36 TZ215 See SonicWALL Setup  
SonicWALL x 36 TZ215 Wireless-N See SonicWALL Setup  
Sophos       Disable UDP Flood Protection  
Tenda     Any Not recommended Various issues.
Thomson     DWG-855 Not recommended Various issues
Thomson     TG585 v8 Not recommended Various issues
Thomson     TG587n v2-v7 Not recommended Various issues
TP-Link     TL-WR741N v2 Not recommended Various issues.
TRENDnet     TEW-639GR Not recommended Various issues.
TRENDnet     TEW-652 Not recommended Various issues.
Untangle     Any Not recommended Does not handle REINVITES
U-Verse     2Wire, Netgear, Pace, Other Use Third-Party Router in DMZ  
Westell     A90, B90, Most Models Bridge  
ZHONE     Any Disable SIP ALG
Use Third-Party Router in DMZ
 
ZyXEL     P-660HW Disable SIP ALG  
ZyXEL     P792H v2 Disable SIP ALG  
ZyXEL     PK5001Z (Qwest, CenturyLink) Disable SIP ALG  
ZyXEL     ZyWALL 5, ZyWALL USG 50/80/100 Update firmware
Disable SIP ALG
 
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